Where are you located?

We ship are products in the USA altough all of are products are handmade in Mexico

What is the processing time order?

Depending on the product it can delay up to 3 weeks, if you have a deadline please consult before you make your purchase.

What type of shipping you used?

We used USPS and DHL, usually it takes 3-5 business days to arrived to your address  but if you require express shipping or other method it can be done.

What happens if the products arrive damage?

We used lot of bubble wrap and other type of materials to protect all products. But if item arrives damage we can make a refund or replace you the product.

Do you accept returns?

Yes we do, in this case you pay shipping for returns. When we receive the product the refund will be done.

Do you accept cancellations?

We only accept cancellations before 3 days of payment.